HOW TO SHOP
1. Click on the “Add to Cart” link to add a product to your shopping cart.
2. To remove a product from your cart, go to the “Cart” link and click the “x” icon.
3. Click on “Continue Shopping” button to continue shopping, or go to step 4.
4. When done shopping, click the “Checkout” button, and the secure checkout process will begin.
All orders must be received by 12:00 PM (AEST) Monday – Friday to ensure processing and shipment on the same day. Orders placed after 12:00 PM (AEST) on Friday will ship the following Monday. All orders must be in U.S. dollars. Sorry, we cannot accept COD’s or third party checks. You may order directly from this website through the shopping basket.
Domestic Shipping & Handling
Shipping is calculated based on weight at checkout. For SNOO, shipping is $25 and is included in the price. For orders under 5 lb., shipping is $9.95 USD. For orders over 5 lb., shipping is $19.95 USD.
If you are the original purchaser of a SNOO product and you are not satisfied any reason, you may return it to us in within 30 days of delivery and receive a full refund.
All products must be returned within original packaging.
When shipping for return, it’s very important to carefully pack your SNOO in the original box + inserts to better protect the product from damage during transport.
Return ground shipping is FREE for SNOO when it is sent back within the 30-day trial period.
For all other products
All other products (including Digital Products) are not eligible for return or a refund, unless otherwise specified by us or applicable law. A “Digital Product” means a product that is available through downloading or via streaming.
Please contact customer service for assistance at firstname.lastname@example.org or 1 855 424 6323 if you believe there is a workmanship issue. Please also review our Terms of Sale.